Introduction While reviewing numerous law firm websites recently, I observed a recurring theme in their messaging: a commitment to “listening” to client needs. Phrases like “We listen closely to our clients’ needs and goals,” and “Our team approaches every client with empathy and compassion” are commonplace. These aspirations are commendable and crucial, especially in an [ read more…]
Law firms have always marched to the beat of a slightly different drum. And given their historical success, why change their ways? After all, it has always worked for them. But, times are a changin. And in significant ways. Changes that law firms must get in line with if they want to continue to succeed. [ read more…]
I was having lunch with a long time business acquaintance who is a senior partner at an impressive, influential law firm late last year. His firm – which I knew well – was comprised of a tight-knit group of principled, sharp, collegial, caring professionals. I, along with many of my business associates, have always been [ read more…]
Over the past decade, I’ve had the privilege of working with many successful Managing Partners and other law firm leaders, mostly from midsize firms ranging from New York to Atlanta to Houston. These exceptional smart, engaging men and women are able to effectively lead their firms while also continuing to run their own books of [ read more…]